Transforming a bank – Traditional to Agile
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Overview
We helped RBA with Agile transformation and implementing Agile values into the organization.
Raiffeisenbank Hrvatska brought us in to help with Agile transformation as part of a larger digital transformation.
We tackled Account Onboarding as a pilot project. The goal was to create a successful and self-organizing agile team in a regulated environment.
Challenges
Organizational Structure
The main challenge was the strict banking organizational structure. Account Onboarding team is a combination of people for different parts of the organization, it is a mix of finance knowledge and technical know-how.
Strict regulations
Given the organizational structure and regulations, a lot of challenges were in place for a team to become self-organizing and successful.
Benefits
After initial workshops and as-is scanning, our consultants and coaches created an Agile transformation plan.
After a few months of intense work, the team become self-organized and started creating value. The customers recognized this newly-created value.
At the same time, the organization started to adopt Agile more, creating several teams based on the Account Onboarding approach.
Project Highlights
- Agile Coaching
- Agile
- Scrum
- Kanban
- Scrumban
Outcome
Notch helped RBA with Agile transformation and implementing Agile values into the organization. Raiffeisen Bank started to implement Agile as an approach throughout other departments in the organization.
Contact
