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Rebuilding Raiffeisen’s Internet Banking Platform for Retail and Corporate Clients

We modernized Raiffeisenbank’s digital banking platform to keep services stable at scale while making it easier to roll out new features.

Raiffeisen banking app customer story featured image
CLIENT NAME Raiffeisen Bank
INDUSTRY Banking
TECHNOLOGY Java
SERVICES Custom Software Development
METHODOLOGY Agile, Scrum
DURATION 2020 - Ongoing
LOCATION Croatia
TEAM NO. 4
The Client

Raiffeisenbank Hrvatska is a leading Croatian bank, founded in 1994 as the country’s first bank established with foreign capital. It operates 59 branches, located in 35 Croatian cities, serving more than 100,000 clients actively using internet banking services.

The Challenge

Raiffeisen needed senior technical leaders to rewrite its internet banking platform with modern technology, keep production systems stable, and design the new solution to handle high traffic and peak transaction loads without disruption.

The Solution

A scalable internet banking platform for retail and corporate clients, designed to support many use cases, ensuring stable service and allowing seamless rollout of new features.

RBA Internet banking for retail & corporate users
Project Goals
  1. 1
    Modernize core platform
    Rewrite the internet banking system with up to date, secure, and maintainable technology.
  2. 2
    Stabilize production operations
    Keep banking applications reliable in production while serving active clients.
  3. 3
    Scale for peak demand
    Handle high transaction volumes and maintain fast, uninterrupted service during peaks.

Process

Discovery & planning Architecture & implementation Rollout & enablement
01
Discovery & planning

Workshops with the client’s team to map critical journeys, constraints, and integration points.

02
Architecture & implementation

Designing the new architecture and gradually implementing all components around live systems.

03
Rollout & enablement

Introducing the platform in phases and training teams to the new way of work

The Product

Raiffeisen’s modern internet banking platform serves both retail and corporate clients with 240+ supported use cases, plus an admin application that simplifies day‑to‑day operations and platform management.

Results

  • 1

    Designed and implemented a modern, scalable internet banking platform.

  • 2

    New features for retail and corporate clients can be added seamlessly.

  • 3

    Assisted in the adoption of Agile methodology and associated practices.

  • 4

    Successfully transitioned the project from the development phase into production.

Technologies & Services

Java IBM WebSphere Application Server IBM WebSphere MQ Server IBM WebSphere Message Broker Oracle DB Thymeleaf jQuery HTML5 Spring Framework Rational Performance Tester Rational Team Concert YourKit java profiler SoapUI HermesJMS Selenium
Team Extension Custom Software Development Agile Consulting BP Consulting

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