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Improving the UX of a leading platform for car valuations and price comparisons

Here is how we

 

Notch perfected platform navigation, multi-criteria filtering, and overall intuitiveness for our client – a leading standard for car valuation and price comparison. Improving the UX of a car valuations platform was possible thanks to Figma and UserTesting.

Improving the UX of a car valuations platform
INDUSTRY Automotive
TECHNOLOGY Figma, UserTesting
SERVICES UX/UI Design
The Client

The client is a leading standard for car valuation and price comparison across 14 European markets. It is known for reliable data, transparency, accuracy, and strong market reach. With millions of monthly consumers, it has built strong trust among buyers and sellers alike, positioning itself as a key player in Europe’s automotive digital landscape.

The Challenge

Despite the client’s innovative backend capabilities, the user experience was not optimized. Navigation and filtering were unintuitive, and optimization for both desktop and mobile was necessary, especially mobile, since a significant share of traffic came from those devices.

The Solution

Notch redesigned the client’s platform so users can easily compare and evaluate used cars across Europe. The new experience makes key filters simple to use and works smoothly on both desktop and mobile.

Project Goals
  1. 1
    Information decluttering
    Information decluttering was necessary to enable simple and intuitive navigation.
  2. 2
    Intuitive filtering
    Improving the intuitiveness of the filtering process across both mobile and desktop was essential.
  3. 3
    Accessibility improvement
    Make crucial functionalities, such as filtering by budget, location or other criteria, better accessible

Process

01
Application Modernization

Identifying bottlenecks in the existing UX/UI and implementing new features

02
UX/UI Design

Improving user adoption and overall product usability

03
Design Systems

Ensuring design quality across both desktop and mobile interface

Technologies and Services

Figma FigJam UserTesting
UI/UX Design Application Modernization Design Systems
The Product

Users can now compare and evaluate used cars thanks to simplified design and optimized features of a newly curated platform. The technology behind the platform packs a punch: generating car valuations based on advanced statistics, indexing and processing millions of cars each day, automating marketing platforms and billing systems, and much more.

Results

  • 1

    Positive feedback from designated user testing sessions, indicating lower cognitive load

  • 2

    Increased satisfaction around filtering, especially from mobile users, but desktop users too

  • 3

    Expected higher time-on-site and lower bounce rate, due to clearer navigation and filtering

  • 4

    Higher conversion rate as a direct consequence of the fulfilled previously listed result