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Improved End of Contract Platform for Automotive Services

We designed a faster and more responsive web application that achieved a remarkable security score of 9.5 out of 10.

Belcar end of contract platform
CLIENT NAME Belcar
INDUSTRY Automotive
TECHNOLOGY .NET 6, Angular v14
SERVICES App Modernization
METHODOLOGY Agile, Scrum
DURATION 2023-ongoing
LOCATION Belgium
TEAM NO. 5
The Client

Belcar provides comprehensive fleet and pool management services for its clients, handling physical vehicle operations at their compounds such as storage, inspections, and repairs, alongside administrative tasks like documents handling and transport.

 

The Challenge

The existing application impacted UX with poor responsiveness, missing documentation, and a lack of customization. Belcar needed a solution to enhance the user experience and attract new customers.

The Solution

Notch rebuilt End of Contract from the ground up — modernizing the architecture, redesigning the experience, and adding the flexibility Belcar needed to customize the platform for each client. The result: a faster, more secure application that handles vehicle returns, inspections, and contract closures cleanly at scale.

Project Goals
  1. 1
    Faster performance
    Accelerate application performance while adding features.
  2. 2
    Improve UX
    Enhance UX (for client retention), while seamlessly adding data structure.
  3. 3
    Enhanced security
    Strengthen app security, to protect both sensitive data and user privacy.
  4. 4
    Added flexibility
    Ensure flexibility and maintenance for any future needs and features.
  5. 5
    More customization
    Support customization to fit specific client needs.
  • Christophe de Smet
    Belcar // Director of IT

    “The application will provide us with significant returns – in investment, efficiency, and improved reporting. We will gain access to performance data and all the other metrics we didn’t have before.”

  • Process

    01
    Discovery

    Mapping goals, user journeys, and technical gaps.

    02
    UX/UI Design

    Shaping user personas, flows, and validated prototypes based on how the team works.

    03
    Application Modernization

    Legacy architecture replaced with a clean, maintainable foundation.

    04
    Custom Software Development

    Feature building with agile cycles and continuous feedback.

    05
    QA

    Manual and automated testing to catch issues early and protect the security baseline.

    06
    Handover

    Full production deployment with a support model, and technical and user documentation.

    Technologies & Services

    C# .NET 6 Angular v14 Microsoft Entra ID SQL Azure DevOps Azure Pipelines Microsoft Server
    Product Discovery UI/UX Design Custom Software Development Enterprise Application Modernization
    The Product

    End of Contract simplifies order creation, inventory tracking, and report generation. It streamlines vehicle return by capturing detailed inspections and photos, helping leasing companies efficiently handle contract closures for 1,500+ vehicles monthly.

    Results

    • 1

      More efficient and well-organised database resulting in seamless user experiences.

    • 2

      Optimized processes boosted efficiency and ensured a smoother workflow.

    • 3

      The new application achieved an impressive security score of 9.5 out of 10.

    • 4

      A faster, feature-rich, responsive, application built with exceptional code quality.