Award-winning Mobile Card Management App  

We developed a mobile application that allows users to securely access information about the use of their Erste Card Diners Club Card.

Award-winning Mobile Card Management App  
Client name
Erste Bank
Industry
Banking
Location
Ljubljana, Slovenia
Services
Consulting, Product Development
Methodology
Scrum
Technology
iOS, Java, Keychain, NodeJS, React, Swif
Team size
5
Project duration
2 years

The Client

Erste Card Club (ECC) is part of the Erste Bank Group, one of Central and Eastern Europe’s largest financial service providers, with over 16.1 million clients in seven countries. ECC proudly serves as the country’s exclusive operator of Diners Club through a franchise agreement with Diners Club International®. ECC has received numerous accolades from Diners Club International, including five awards for ‘Best New Initiative,’ three for ‘Best Franchise,’ and three for ‘Best Corporate Performance.’

Client Challenge

The client navigated a tight schedule, collaborating with multiple parties for a project that included Diners Erste’s extensive digital transformation team and various vendors handling backend and API development. The onboarding process faced complexities, with outdated UX/UI not optimised for smartphones.

The Product

A mobile application that allows users to securely access information about using their Erste Card Diners Club Card, including the possibility of ordering cards and checking account balances and transactions without having an Erste bank account.

Project Goals

Custom Android and iOS views
Design custom Android and iOS views to ensure compatibility with a wide range of screen sizes and resolutions.
User data protection
Implement robust security measures to protect user data across different Android and iOS versions, considering the low minimum supported SDK.
Native applications
Develop native applications from the ground up.
Card ordering
Enable card ordering for non-bank users.

Results

1
Increased user engagement and number of users with a rapid, reliable, and secure Android and iOS application.
2
Improved user experience with a new UI optimised for various mobile screens.
3
Simplifying the user’s initial experience with the implementation of a streamlined onboarding process.
4
Implemented back office application for administration of app settings, labels, notifications.

Services Provided

Mobile App Development

Utilising a diverse set of technologies to create the application from the ground up.
Integration of a middleware component to facilitate communication between the core banking system and the mobile platform, ensuring efficient data preparation and intelligent operations.
Development of an admin application for effective management of various aspects within the mobile applications.

Mobile Development Consulting

Assessment of existing processes, identification of bottlenecks.
Devised strategies for efficient integration of OpenShift into Erste Card Club.
Ensured seamless coordination between development and operations, which resulted in simplified deployment and efficient application scaling.

Technology

Swift
Keychain
Blink ID SDK
Java
RxJava
Dagger2
Android Custom Views
Unit Testing
iOS
NodeJS
Openshift
React

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