In the world of product development, the usual patterns don’t always offer the answers to your unique user needs or business challenges. Instead of waiting for inspiration to strike, we use product ideation as a systematic approach to everyday design activities.
Ideation is a creative and collaborative approach to getting unstuck through brainstorming, generating, and refining ideas.
Ideation is not reserved for visualizing the next big things only. Instead, it’s an essential method for solving everyday UX challenges. It allows teams to look into multiple outcomes from different angles, encourages out-of-the-box thinking, and challenges ideas that we are accustomed to, especially since there’s no growth in the comfort zone.
Additionally, according to a Deloitte survey, investing in product is on the rise. Nearly 67% of surveyed executives in consumer products plan on investing more in developing novel products.
We encourage our project teams that the best way to get unstuck from a problem is to take a breath, do a collaborative ideation session, find a perfect outcome, have a sanity check, and move on to the next challenge, like any other day.
What is Product Ideation?
Most people are more familiar with the term “brainstorm”. And brainstorming is one of the techniques of ideation, where we focus on the quantity of generated ideas, not on the quality. This allows us to freely think without being weighed down by the notion of bad ideas.
Product ideation is not only brainstorming, it’s a method of generating, developing, and refining ideas to address customer needs, solve problems, and offer unique value propositions.
Besides brainstorming, this process consists of team collaboration, deep understanding, and critical thinking as well – to explore possibilities and outcomes to the problem at hand. We explore diverse possibilities without being constrained by judgment or immediate feasibility by using different techniques such as mind mapping, storyboarding, sketching, prototyping, etc.
Product Ideation Benefits
We often think of ideation as the “eureka” moment. But in reality, it’s a structured and strategic process.
In product development, simply following the usual and well-trodden paths rarely leads to groundbreaking solutions. Instead of waiting for a lightbulb moment, we can explore new possibilities, challenge the old ways, and discover creative solutions that address what the users and businesses need.
So, what are the benefits of ideation?
1. User-centric solutions
Great products start with understanding the people who use them. We always put user needs first, ensuring that our work is based on empathy and real-world importance.
2. Innovation
Disclaimer: it’s not about reinventing the wheel every time. Instead, it’s about seeing possibilities and seeking solutions that are sometimes overlooked or otherwise go unnoticed.
Through ideation, teams push beyond and explore unique solutions, differentiating their product in the market.
3. Cross-department collaboration
Ideation is a group project. It brings together designers, developers, product managers, and other stakeholders.
When everyone chips in, you get a well-rounded solution that’s more thought-out.
4. Different perspectives & team growth
It’s all about breaking from the usual patterns by involving people from different backgrounds, the process strengthens team dynamics and opens up the process to new ideas.
5. Guided product development
The best ideas are useless if they aren’t put into action. Ideation helps teams filter through concepts, prioritize what’s worth pursuing, and set a clear direction for development.
By incorporating ideation, teams don’t just build software—they solve real user problems and push the boundaries of the unknown.
For example, just the other day, we got stuck on roles, rights, and versions on a complex project about calculating side costs, so we did an ideation workshop on these matters to discover how we can approach this and to ideate possible solutions to this conundrum.
We defined our challenges, generated and mapped ideas on how to approach the problem of permissions and user roles, brainstormed data grouping and categorization possibilities, and visualized the scope of versions and roles successfully.
Product Ideation Design Process & Techniques
As previously mentioned, we don’t come up with random ideas. Rather, ideation is a structured process where we generate, refine, and develop creative solutions.
First, to solve something, we need to understand the problem. What’s the challenge? Who’s the user? By defining the problem, we create focus and make the ideation process stay on the topic.
Afterwards, we need to look into whether there is any research or insights related to the challenge we are solving, which can give us a solid base for our process.
Now comes the creative part—this is where teams explore possibilities, challenge assumptions, and think outside the box. The key is to aim for quantity first and worry about quality later.
Then later on when we look at the quality of ideas, we’ll evaluate and refine them. Not all ideas are winners, and that is totally fine. Some ideas align with the goals more than others and show real potential. Some might get combined, modified, or tossed.
But, good ideas still need to be validated. Quick sketching and prototyping can help visualize the concepts and get feedback before moving forward.
Depending on the challenges we are tackling, we adjust our approaches and techniques accordingly.
The most effective product ideation techniques are:
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- Brainstorming – the most common technique that is used for generating ideas and engaging team members;
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- Mindmapping – a graphical technique where we build a web of relationships, a visual diagram showing a hierarchy of information;
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- Crazy 8’s – quick sketching where we draw for 8 minutes, coming up with 8 different ideas – great for generating quick ideas;
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- SCAMPER – a technique that helps you generate new product development ideas by looking at personas, problems, user needs, etc. – great for refining complex ideas;
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- Storyboarding – is all about developing a visual story relating to the problem, design, or solution that you want to explain or explore.;
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- Worst Possible Idea – a fun one, where the team comes up with the worst ideas that we think of, because every horrible idea has the best idea counterpart;
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- HMW’s – answering how might we statements that reflect the topic;
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- And many others.
Product Ideation Best Practices
Defining the structure of the workshop is the most critical part of having a productive ideation process.
And there are ways how to make this process more efficient:
1. Define a clear problem statement
If the problem is vaguely defined, your workshop outcomes will be too. A well-defined problem puts you on the path of having a focused and well-structured workshop.
2. Quantity over quality (…but only at first)
The best ideas often come after the most obvious ones — refining and filtering will come later.
3. Diverse teams
Different backgrounds bring different perspectives to the table.
4. Time limits
Creativity should have time constraints. It keeps the process focused and limits overthinking.
5. Right techniques for the right challenges
Not every ideation method works for every situation, so you should adjust your approach to meet the goals of the workshop.
6. Prototype early
Everything is a theory until tested, so you should validate ideas before committing to full-scale development.
7. Testing
Gathering feedback from real users gives you a chance to improve your ideas.
8. Iterate
This is not a one-time process; it’s continuous, and it helps you refine concepts.
Conclusion
To wrap up, whether big or small problems, formally or informally, every time you design something, you go through some form of ideation process. Through the early evaluation of ideas, you can keep teams focused and aligned with user needs.
The key is to be open-minded, collaborative, and free to throw out some wild ideas. Great ideas sometimes come from unexpected places.
It’s not likely that the first idea is the one, or that we are done after the first session. The best products evolve with iteration and feedback.
If you need help coming up with an abundance of ideas, talk to us about a product ideation workshop.
